Speed and call quality testMy IP addressIP subnet calculatorDNS reportWhoIs lookupRemote support

Internet and network

Speed and call quality testTest delay, jitter and speed, with a focus on phone calls.My IP addressYour public IPv4 and IPv6 addresses, provider and address range.WhoIs lookupWho owns a domain or IP address, when it expires, and its DNS.DNS reportEvery DNS record for a domain, with email setup checked.IP subnet calculatorWork out a network's range, mask and hosts, and split it into subnets.

Computers and devices

Update checkIs this computer, phone and browser up to date? With links to update.Camera and mic testCheck your webcam and microphone before a call.Test print pagePrint an A4 page to check a printer: edges, text, line art and colours.

Make and print

Clean textStrip hidden characters, smart quotes and odd spaces from pasted text.QR code makerMake a QR code for a link, contact or message. Nothing leaves your browser.Wi-Fi QR posterPrint an A4 poster that lets guests join your Wi-Fi by scanning.

Surftec support

Remote supportLet a Surftec engineer connect to your computer to help you.All workingA full-screen confirmation that everything is up and running.

Surftec

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Surftec customers will be recognised automatically when they use these tools from their office network.

Customer sign-in is coming soon.

Remote support

Let a Surftec engineer see and control your screen to help you. You stay in control and can end the session at any time.

1. Get a session code

Call Surftec on 01252 560960. The engineer will give you a session code, or send you a link to this page with the code already filled in.

2. Enter the code

Is this safe?
  • This page checks the code with ISL Online, the remote support service Surftec uses, and only shows Start buttons when the session belongs to a Surftec engineer.
  • The session only starts when you run the program and allow it. You can see everything the engineer does, and you can close the program at any time to end the session.
  • The connection is encrypted.
  • Surftec will never cold-call you asking for remote access. If someone does, hang up and call us on 01252 560960.

Download the Surftec support program (ISL Light Client) on its own, to enter a code in it later.

About this tool

When you call Surftec support, your engineer may give you a session code. Enter it here to download the small support app and let them see your screen. You can watch everything they do and end the session at any time.

Common questions

Is it safe?

Only codes from Surftec engineers work on this page. Before the session starts, save your work and close anything confidential you don't want the engineer to see.